1. About these terms
These terms govern your use of the UtilityWave website. By using the website, you agree to use it lawfully and in accordance with these terms.
2. Website information
Website content is provided for general information and enquiry purposes. It does not constitute financial, legal or professional advice and should not be treated as a guaranteed offer, tariff or saving. Any service or energy option discussed will depend on the information provided, eligibility, availability and applicable supplier or contractual terms.
3. Quote requests
Submitting a quote request does not create an obligation for you or UtilityWave to enter into a contract. It allows our team to review your requirements and contact you. You are responsible for ensuring information supplied is accurate and complete.
4. Acceptable use
You must not misuse the website, attempt unauthorised access, introduce malicious code, submit false or unlawful information, interfere with operation, or use automated systems to overload the service.
5. Intellectual property
Unless otherwise stated, the website design, UtilityWave branding, written content and original graphics are protected by intellectual-property rights. You may view and print pages for personal use but may not reproduce or commercially exploit them without permission.
6. Availability and external services
We aim to keep the website available and accurate but do not guarantee uninterrupted access. Hosting, email and internet services may occasionally be unavailable. Links or integrations supplied by third parties are subject to their own terms.
7. Liability
Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, UtilityWave is not responsible for indirect or consequential loss arising solely from use of, or inability to use, this informational website.
8. Privacy
Personal information submitted through the website is handled as described in our privacy notice.
9. Contact
Questions about these terms can be sent to query@utilitywave.co.uk or raised by calling 0333 054 0534.
10. Changes
We may update these terms when necessary. Last reviewed: 27 June 2026.